YES
We build custom websites and business automation. That includes the public site customers see and the connected systems that save your team time behind it.
Start with the job.
Help customers find you, request a quote or buy. Give your team fewer manual steps. Choose an outcome below, or search the full catalogue.
Talk through a workflowCustom websites
Based in London, Ontario, we build websites for businesses across Canada. The pages, content and functionality are scoped around what your customers need to do, from requesting a quote to booking or buying.
Before work begins, your proposal sets out the deliverables, price, revision allowance and target timeline. Ownership of paid custom deliverables and any third party licences follows the project agreement.
Business automation
Connect the tools you already use and reduce repeated admin. Start with one job, such as routing an enquiry, following up on a quote or assembling a report. We review the available integrations and agree the scope before building.
Talk through a workflow
01
Getting found
25 things
- Local SEO setup
- Google Business Profile optimization
- Keyword research for your services
- Service area pages
- Neighbourhood landing pages
- Structured data for eligible search features
- Accessible FAQ sections
- Review markup where eligible
- Open Graph and social cards
- Sitemap and robots configuration
- Canonical URL handling
- Redirect mapping from your old site
- Page speed optimization
- Core Web Vitals tuning
- Image compression pipeline
- Lazy loading
- Search Console setup
- Bing Webmaster setup
- Blog and article publishing
- Category and tag archives
- Author pages
- Internal link structure
- Breadcrumb navigation
- Multilingual pages
- Location switcher
02
Getting the call
23 things
- Click to call buttons
- Sticky mobile call bar
- Callback request forms
- Quote request forms
- Multi step quote builders
- Instant estimate calculators
- Contact forms with spam filtering
- Honeypot and rate limited submissions
- File upload on forms
- Photo upload for quotes
- Conditional form logic
- Save and resume forms
- Appointment request forms
- Text message enquiries
- WhatsApp handoff
- Live chat
- AI chat assistant trained on your business
- Chat to human escalation
- Lead routing by service
- Lead routing by location
- Auto responder emails
- Enquiry notifications by SMS
- Enquiry notifications to Slack
03
Booking and scheduling
24 things
- Automated booking
- Real time availability
- Staff level calendars
- Resource and room booking
- Class and group booking
- Recurring appointments
- Buffer times between jobs
- Travel time calculation
- Service duration rules
- Deposit at booking
- Cancellation and reschedule links
- Waitlist management
- No show tracking
- Automated reminders by email
- Automated reminders by SMS
- Calendar sync with Google Calendar
- Calendar sync with Outlook
- iCal feeds
- Timezone handling
- Blackout dates and holidays
- Capacity limits
- Intake questions at booking
- Post appointment follow ups
- Review request after service
04
Selling online
25 things
- Online ordering
- Full ecommerce storefront
- Product variants and options
- Inventory tracking
- Live inventory sync
- Low stock alerts
- Bundles and kits
- Digital downloads
- Subscriptions and memberships
- Gift cards
- Discount codes
- Automatic volume pricing
- Wholesale pricing tiers
- Abandoned cart recovery
- Related product suggestions
- Tax calculation
- Shipping rate calculation
- Local delivery zones
- Curbside pickup
- Order tracking pages
- Packing slips and invoices
- Returns and refunds workflow
- Multi currency
- Pre orders
- Back in stock alerts
05
Taking payment
18 things
- Card payments
- Apple Pay and Google Pay
- Payment plans
- Deposits and balances
- Invoicing
- Recurring billing
- Saved payment methods
- Payment links
- Point of sale integration
- Stripe integration
- Square integration
- PayPal integration
- Interac and bank transfer instructions
- Automatic receipts
- Failed payment retries
- Refund handling
- Sales tax reporting
- Payout reconciliation
06
Business automation
23 things
We study the repetitive work your team handles by hand, connect the tools already in place, and build a dependable flow around the way your business actually runs. Automation can be commissioned on its own or alongside a website.
- Automated follow ups
- Automated quote requests
- Automated review collection
- Automated invoice reminders
- Automated appointment reminders
- Automated birthday and anniversary messages
- Automated win back campaigns
- Automated onboarding sequences
- Automated report emails
- Automated backups
- Automated social posting
- Automated lead scoring
- Automated task creation
- Automated document generation
- Automated contract sending
- Automated e signature requests
- Automated payroll exports
- Automated inventory reordering
- Automated shift reminders
- Automated escalation rules
- Zapier and Make connections
- Custom webhooks
- Scheduled jobs and cron tasks
07
Knowing what is working
16 things
- Privacy friendly analytics
- Conversion tracking
- Call tracking
- Form submission tracking
- Funnel reporting
- Heatmaps
- Session insights
- Custom dashboards
- Revenue reporting
- Job profitability reporting
- Staff performance reporting
- Marketing source attribution
- A B testing
- Goal tracking
- Weekly summary emails
- Exportable reports
08
Content you control
20 things
- Simple content editor
- Draft and preview
- Scheduled publishing
- Media library
- Image cropping and focal points
- Menu management
- Price list management
- Team member profiles
- Testimonial management
- Case study builder
- Photo galleries
- Before and after sliders
- Video embedding
- Self hosted video
- Podcast hosting
- Downloadable resources
- Job board and applications
- Event listings
- Announcement banners
- Popup and modal control
09
Customer accounts and portals
15 things
- Customer login
- Order history
- Saved addresses
- Loyalty points
- Referral programs
- Membership tiers
- Gated member content
- Document sharing
- Project status portal
- Support ticketing
- Knowledge base
- Community forum
- Team and multi user accounts
- Role based permissions
- Single sign on
10
Talking to your customers
12 things
- Email marketing
- SMS marketing
- Newsletter signup
- Segmented lists
- Drip campaigns
- Transactional email
- Push notifications
- In app messaging
- Mailchimp integration
- Klaviyo integration
- Twilio integration
- Consent and unsubscribe handling compliant with CASL
11
Connecting what you already use
24 things
- QuickBooks integration
- Xero integration
- Sage integration
- Salesforce integration
- HubSpot integration
- Pipedrive integration
- Jobber integration
- ServiceTitan integration
- Housecall Pro integration
- Shopify integration
- Square Appointments integration
- OpenTable integration
- Toast integration
- Clover integration
- DoorDash and Uber Eats menus
- Google Sheets sync
- Airtable sync
- Notion sync
- Dropbox and Google Drive
- Slack and Teams notifications
- Custom API integrations
- Legacy system bridges
- CSV import and export
- Data migration from your old site
12
Built to last
24 things
- Mobile first responsive design
- Accessibility to WCAG standards
- Keyboard navigation
- Screen reader support
- Reduced motion support
- Dark and light treatments
- Print stylesheets
- Offline fallback pages
- Progressive web app install
- Push to home screen
- Managed hosting with an active care plan
- CDN delivery
- SSL certificates
- Daily backups
- Uptime monitoring
- Error monitoring
- Staging environment
- Version history and rollback
- Security headers
- Bot and spam protection
- DDoS mitigation
- GDPR and PIPEDA considerations
- Cookie consent when needed
- Documentation and handover training
Ongoing hosting is included only with an active care retainer. Domain registration and renewals are separate. The features above are capabilities we scope for your project, not a promise that every item is included in care.
13
The fun stuff
16 things
- Custom animations
- Scroll driven storytelling
- Parallax and depth
- 3D product viewers
- Interactive maps
- Custom illustrations
- Generative backgrounds
- Custom cursors
- Sound design
- Easter eggs
- Browser games
- Countdown timers
- Live counters
- Seasonal themes
- Confetti moments
- Anything you can imagine
Nothing here is a package.
You get the things that earn their place on your build and nothing else. If the task is not on the list, tell us what it involves and we will assess it.